how can we change the story? How can we lower the threshold for all the citizens to access the public travel chain? How can we ensure that the door-to-door travels are accessible during the whole year and for every user?
— A Master’s thesis project to build a participatory design (PD) methods library, design workshops and PD tools
Customer:
Project type:
Year:
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Tools:
Ministry of Transport and Communications
system design, strategy design
2023
service designer, UX designer
workshop design, strategy design
Figma, Miro
01 NOt just design for users but design with users
I’m a creative and passionate service designer who enjoys researching, prototyping, and collaborating with different people. I pay the most attention to the relationship between products and users, using empathy and design methods to create "Aha!" moments.